ATTENTION: We’ve changed how we do business, to safely serve your home. Please read more about our COVID-19 Response.

How our team is taking care of your safety

(431) 532-5419

Covid 19

With millions sheltering at home while they work to slow the spread of COVID-19, households are relying on their appliances more than ever. Appliance repair and related services have been designated as essential.

Our team is taking the utmost precaution to protect the health and well-being of our customers and our employees. We have taken protective measures according to guidelines released by the World Health Organization and the Centers for Disease Control and Prevention to ensure that our employees remain healthy.

We have implemented strict protocols, ranging from disinfecting surfaces to keeping distance for a duration of visit. Here are frequently asked questions and information about the rigorous measures we have taken during this unprecedented pandemic:

·         Will the technician be wearing gloves and a mask?

Yes, all our technicians wear face masks and disposable gloves.

·         Is the technician willing to maintain a certain distance from the customer during the visit?

Technicians keep distance from customers. We make sure that our technicians feel well and don’t exhibit any symptoms like coughing or fever.

·         What are the company’s rules on handwashing and sanitization of equipment?

Technicians are instructed to sanitize their hands and disinfect their shoes between repairs. Equipment and all surfaces are wiped with a bleach solution before and after entering homes.

We appreciate the trust you have placed in us.

Rapid Repair Appliance Service