ATTENTION: We’ve changed how we do business, to safely serve your home. Please read more about our COVID-19 Response.

How our team is taking care of your safety

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Cancellation Policy

We understand things happen in life and sometimes schedules can change on short notice. If you need to reschedule or cancel your appointment, we would like to make that as easy as possible. We strictly adhere to our cancellation policy and appreciate your understanding.

  • All appointments must be cancelled 24 hours prior to the appointment time.
  • If an appointment was booked on the same day, the minimum cancellation time is 4 hours prior to the appointment time.
  • The customer must receive a cancellation notice, confirming the date and time of cancellation.

Should these measures to cancel an appointment not be taken, the cost of the service call is $90+HST will be charged.